Clunky POS systems, sluggish approvals, outdated terminals, and having to juggle four different logins just to close a repair ticket? That’s not what you signed up for. And yet, it’s the kind of thing that can stall productivity and wreck cash flow faster than a stripped oil pan bolt.
That’s why this new partnership between Mitchell 1 and 360 Payments is turning heads. These aren’t random startups looking to dip into the auto industry. Mitchell 1 has been entrenched in the shop management world for decades, and 360 Payments has quietly built a reputation as the shop-first payment processor that actually gives a damn about how real garages work.
Now, the two have joined forces. What does that mean for the average wrench-turner or service advisor trying to keep jobs moving and money flowing?
Let’s dig in.
🔧 What’s New with This Partnership?
At the core of this collaboration is the direct integration between Mitchell 1 Manager SE and 360 Payments.
Here’s what that means in plain terms:
- One seamless platform—from intake to invoice to payment
- Built-in payment processing with no need for third-party hardware
- Digital payment links sent via text or email
- Apple Pay, Google Pay, and other mobile wallet options
- PCI-compliant, secure transactions (goodbye clunky card terminals)
- Optional surcharging to help shops offset credit card fees
What does this actually do for you? It kills the app-switching madness. Shops can now quote, diagnose, repair, invoice, and collect without toggling between systems or waiting on terminal handshakes.
In short: it’s a full workflow in one ecosystem—something a lot of shops have begged for but never quite had.
Pros of the Mitchell 1 + 360 Setup
Let’s break down the upsides, especially for the shops that live and breathe inside Mitchell 1’s Manager SE.
✔ Faster Invoicing = Faster Paydays
The more you can automate billing and payments, the faster the money hits your account. Instead of closing out a repair order in Manager SE, then bouncing over to a separate terminal or processor, now you just click "Pay"—right there in the same system.
Less friction. Less delay. No more “I’ll run your card in a sec” while fighting with a frozen terminal.
✔ Less Admin Time = More Bay Time
Every hour your front office spends chasing down payments, retyping numbers into multiple systems, or explaining third-party links is an hour not spent helping customers or coordinating jobs.
This integration trims down the fat. Advisors stay focused. Techs stay busy. The shop keeps moving.
Real-world gain? For some shops, this could mean hours back per week—and fewer chances for human error when moving between disconnected platforms.